Unpacking and Inspection

This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer.
Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • One printer unit
  • One Windows labeling software/Windows driver CD disk
  • One quick installation guide
  • One power cord
  • One auto switching power supply
  • One USB interface cable

Printer Overview

Front View

  1. Ribbon access cover
  2. Top cover open lever
  3. Media view window
  4. LED indicator
  5. Feed button

Interior view

  1. Ribbon rewind hub
  2. Ribbon rewind gear
  3. Gap sensor (receiver)
  4. Media holder
  5. Media holder lock switch
  6. Gap sensor (transmitter)
  7. Printhead
  8. Ribbon supply hub
  9. Top cover support
  10. Media guide adjustment knob
  11. Black mark sensor
  12. Platen roller

Rear View

  1. Ethernet interface
  2. USB interface
  3. Centronics interface
  4. RS-232C interface
  5. Power jack socket
  6. Power switch
  7. Fan-fold paper entrance chute


Setting Up the Printer

  1. Place the printer on a flat, secure surface.
  2. Make sure the power switch is off.
  3. Connect the printer to the computer with the provided USB cable.
  4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.



Please switch OFF printer power switch prior to plug in the power cord to printer power jack.

Open / Close the Top Cover

  1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle.

  2. A top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open.

  3. Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover. Gently close the top cover.


Loading the Ribbon

  1. Open the printer’s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle.
  2. Open the ribbon access cover.

  3. Insert the ribbon right side onto the supply hub. Align the notches on the left side and mount onto the spokes.

  4. Insert the paper core right side onto the rewind hub. Align the notches on the left side and mount onto the spokes.

  5. Stick the ribbon onto the ribbon rewind paper core.

  6. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. Close the ribbon access cover and the top cover.

    • Loading Path for Ribbon

Loading the Media

Loading the media

  1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle.
  2. Separate and hold open the media holders.

  3. Place the roll between the holders and close them onto the core.

  4. Press down the media holder lock switch to hold the label roll firmly.

  5. Place the paper, printing side face up, through the media sensor and place the label leading edge onto the platen roller. Move the media guides to fit the label width by turning the guide adjuster knob. Disengage the top cover support and close the top cover gently.

    • Loading path for roll labels

Installing the Drivers

Download the latest device drivers from the TSC printer website.

  1. Follow the steps in the previous section to connect the printer cables and turn on the POS computer.
  2. Run the install that was downloaded from the TSC website.

  3. Click Run on the security warning.

  4. Read through the License Agreement and if you agree with the terms select accept and click next.

  5. Leave the install directory to the default value and click next.

  6. Uncheck the read instructions option and click finish.

  7. Now after accepting the driver install warning go ahead and select 'Install printer drivers' and click 'Next'.

  8. Scroll down the list and select the 'TSC TTP-245C' driver and click 'Next'.

  9. Select 'USB001' port if this is the only USB printer plugged into this computer. If it is not the only printer then select USB002 then click 'Next'.

  10. Leave all the options here to the default settings and click 'Next'.

  11. Click finished and now the printer is install in Windows.